You can delete your Lafi account at any time.
Option 1: in the app
- Open Lafi and sign in.
- Go to Profile.
- Tap Delete account and confirm.
Option 2: without the app
Email soporte@lafi.com.co from the email you signed up with, with the subject «Delete my Lafi account». We may ask for details to verify you are the account holder. We handle your request within 15 business days at most.
What is deleted
Your sessions, comments, challenge photos and answers, Premium access and partner link. Your name, email, avatar and Google and Apple identifiers are anonymized.
What is kept
Credit movements, purchases, QR scans and trivia history, linked to an anonymized account that no longer contains your name or email, only as far as needed for legal, accounting and fraud-prevention obligations.
More information in the Privacy Policy.